Privacy Policy
Last Updated: April 7, 2026
1. Introduction
Patroqui India ("we," "us," or "our") operates the patroqui.store website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide when placing an order, including:
- Full Name
- WhatsApp Phone Number
- Delivery Address
2.2 Automatic Information
We automatically collect certain information about your device and browsing behavior through cookies and similar technologies, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent
- Referring URL
3. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To prepare and deliver your food orders
- Communication: To contact you via WhatsApp regarding your order
- Website Improvement: To analyze usage patterns and enhance user experience
- Security: To prevent fraud and ensure website security
- Legal Compliance: To comply with applicable laws and regulations
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We only share your information with:
- Our staff members who process and deliver your orders
- WhatsApp (when you contact us), which is governed by WhatsApp's privacy policy
- Law enforcement when legally required to do so
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy. Order information is typically retained for 12 months for business and legal purposes.
6. Cookies and Tracking
Our website uses cookies to improve your experience. You can control cookie preferences through your browser settings. By using our website, you consent to our use of cookies as described in our Cookie Policy.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for data processing
- Object to certain processing activities
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies.
10. International Users
Patroqui India operates in India. If you are accessing our website from outside India, please note that your information will be transferred to and stored in India, which may have different data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- WhatsApp: +91 6387-682-756
- Email: contact@patroqui.store
- Address: Allahabad, India
13. Grievance Redressal
If you believe your privacy rights have been violated, you may file a complaint with the Grievance Officer at grievance@patroqui.store.